Refund Policy

Replacement guarantee

If a product does not work as described, or stops working within its validity period because of an issue on our side, we will fix it or replace it free of charge.

What is refundable

• We cannot deliver the product you paid for within 48 hours.
• A replacement is not possible for a product that failed within its validity.

What is not refundable

• The product has been delivered and is working as described.
• The issue is caused by changing account credentials, sharing the account, or violating the provider's terms.
• You changed your mind after delivery.

How long you have to report a problem

For a product that does not work as described or stops working because of an issue on our side, report the problem during the product's stated validity period. Contact us as soon as you notice it so we can investigate and arrange a repair, replacement or eligible refund.

If no validity period is listed, no fixed reporting deadline is specified in this policy; contact us promptly. If your paid product has not been delivered within 48 hours, contact us to request a refund.

How to request help

Message WhatsApp 01760788803 with your Order ID. Refunds, when approved, are sent back to the same bKash, Nagad or Binance account within 3 business days.